Privacy Policy
Last updated: 11/09/2025
Once Upon A Photo LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website OnceUponaPhotollc.com (“Website”) or use our photo booth, event décor, or related services (“Services”).
1. Information We Collect
When you visit our Website, request a quote, or book our Services, we may collect the following information:
Contact Information: Your name, phone number, email address, and event details.
Event & Service Details: Venue location, date, event type, and preferences that help us tailor your experience.
Payment Information: If applicable, details required to process deposits or payments (handled securely via trusted third-party processors).
Automatically Collected Information: IP address, browser type, device information, and pages visited (through cookies or similar tracking tools).
2. How We Use Your Information
We use the information we collect to:
Communicate with you about bookings, quotes, or event inquiries.
Provide the Services you request and ensure event-day coordination.
Improve our Website functionality and visitor experience.
Send occasional updates about packages, promotions, or special events (you can opt out anytime).
Maintain legal compliance and protect against misuse or fraud.
3. Sharing of Information
We do not sell or rent your personal information.
We may share it only in limited cases, such as:
With Service Providers: Vendors or team members who assist in providing your booked Services (e.g., event assistants, photographers, or payment processors).
For Legal Reasons: If required by law, regulation, subpoena, or to protect our legal rights and business integrity.
With Your Consent: When you explicitly request or authorize us to share your information with a venue, vendor, or event planner.
4. Cookies & Tracking
Our Website uses cookies and similar technologies to improve site performance and personalize your experience.
Cookies may help us remember your preferences or analyze how visitors use our pages.
You can manage or disable cookies in your browser settings, but doing so may affect certain website features such as quote or booking forms.
For more details, see our Cookies Policy.
5. Marketing Communications
If you provide your contact information, we may reach out via email, text, or call regarding promotions, seasonal offers, or event updates.
You can opt out of marketing communications at any time by clicking “unsubscribe” in an email or replying STOP to a text message.
Message and data rates may apply.
6. Data Security & Retention
We take reasonable administrative and technical precautions to protect your personal data against unauthorized access, loss, or misuse.
While no online system is completely secure, we use encryption and reputable hosting services to safeguard data.
We retain your information only as long as necessary to fulfill your event, business, or legal obligations.
7. Your Rights & Choices
You may:
Access or Update: Request a copy of the personal information we hold or ask for corrections.
Delete: Request deletion of your personal information, subject to any legal or contractual obligations.
Opt Out: Stop receiving marketing messages at any time.
To make any of these requests, contact us using the details below.
8. Alignment With Terms & Conditions
This Privacy Policy should be read alongside our Terms & Conditions and Cookies Policy to understand how we operate and protect your information across all Services.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Once Upon A Photo LLC
📍 238 White Horse Ave
📧 [email protected]
🌐 OnceUponaPhotollc.com